We value honest feedback from our valued clients, so we have made it possible for you to provide feedback right from your CareStack Home Page easily with the NPS Tracking (Net Promoter Score) feature.
Watch this video for a concise summary.
- Navigate to the System Menu.
- Select Give Feedback to share your feedback with our engineering team.
Please rate your experience with CareStack by selecting a number from 1 to 10 indicating how likely you are to recommend it to others.
- Right below, please select any areas you believe need improvement, and provide your valuable suggestions in the Comments box.
- If you wish to be contacted, please check the designated box and enter your email address.
- Click Submit Feedback to send your response.
- While you log out of the system, the Experience popup will be displayed to collect your feedback.
- If you need to skip it, click Ignore and Logout.
Your input and feature suggestions play a pivotal role in enhancing the user experience of CareStack.
Practices can use this simple guide to learn how to provide user feedback in CareStack.