Let's explore how to configure Patient Engagement settings.
Watch this video for a concise summary.
Navigate to the System Menu > select Patient Engagement under Operations.
- Click the Configuration (Config) tab.
- Click Edit.
Here, you can configure the settings for Voice Calls and Text Messages in Patient Engagement.
- Send message only during: Set the hours in which the messages will be sent.
- Do not send messages on: Checkmark the preferred checkboxes to exclude messages on Saturday and Sunday.
- Click Save.
Practices can make use of this simple guide to learn about configuring the call and text settings for the Patient Engagement module in CareStack!