In today’s digital world, a strong online presence is key to growing your dental practice. CareStack’s Reputation Management feature makes it easy for you to take control and leverage our all-in-one solution to track performance, manage reviews, create surveys, showcase positive testimonials, and boost your online credibility.
Click the titles below to discover how to make the most of CareStack’s Reputation Management with these step-by-step guides:
1. Explore the Reputation Management Dashboard
Stay on top of your overall rating, where your reviews are coming from, and track your performance trends over time.
2. Manage Reviews within Reputation Management
Never miss a rating, monitor and respond to Google and CareStack reviews with ease.
3. Create and Manage Patient Surveys
Build custom surveys to collect feedback, monitor responses, and track patient satisfaction.
4. Create and Manage Review Automations
Seize ultimate control through automated requests, timely follow-ups, and redirects that capture your best reviews.
5. Create and Manage Templates in Reputation Management
Save time with ready-to-use text and email templates for review/survey requests and review responses.
6. Configure Reputation Management Settings
Enhance your dental practice's online presence by optimising Google Listings, configuring messaging, and showcasing top reviews prominently.
7. Send a Manual Survey or Review Request
Turn every patient visit into a review opportunity by sending review/survey requests directly from appointments.
8. Enable Permissions for Reputation Management
Securely manage user access for handling patient survey and reputation management features.
Practices can use this master guide to unlock Reputation Management capabilities and explore related resources.