Efficiently managing your dental practice's online reputation requires necessary control over access. CareStack enables you to manage who can handle reviews and communications, ensuring secure and effective control over your practice's online presence. Let’s look at how to enable Reputation Management permissions.
To enable permissions for Reputation Management:
Navigate to the System Menu > select Practice Settings > Administration > Profiles.
Click Manage Permissions for the intended profile.
- Select Reputation Management.
- Checkmark the required permissions for Patient Survey and Reputation Management.
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Patient Survey: Set user preferences to view and act on survey aspects.
- View Surveys
- Manage Surveys
- Respond to Survey Feedback
- Manually Send Surveys
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Reputation Management: Set user preferences for other features.
- View Dashboard and Reviews
- Manage Settings
- Respond to Reviews
- Manually Send Review Requests
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Patient Survey: Set user preferences to view and act on survey aspects.
- Hover over the 'i' icon to learn more about each permission.
- Once done, click Save.
Practices can utilise this guide to manage permissions for Reputation Management in CareStack, ensuring secure and efficient user access to safeguard their online reputation.
Previous Article: Send a Manual Survey or Review Request
Or, Return to: The Essential Guide to Reputation Management for Practice Growth